In 2016, the State of Qatar commenced a program to align it’s aviation safety regulations with the European aviation regulatory framework. New EU-based aerodrome regulations were initially promulgated in 2017 but the application of parts of this model were not possible in the Qatari context. Over the next two years, I analysed the local environment and, with the help of my colleagues, developed some appropriate solutions which I formulated into the European model. These amended regulations were promulgated in March 2020.
Operations Management: The "Pain-o-Meter" & Personnel Resourcing
With the Queenstown Airport moving from single shift to extended hours operations , I had to develop a model for personnel resourcing based on more than just gut feel. Using some intense Excel formulas, insights from the team and a healthy dose of logical thought, the "Pain-o-meter" was born. This tool helped me make sense of a six-month flight schedule and the fluctuating requirements of a seasonal, holiday destination airport.
Project Lead: Queenstown Airport Park & Ride
The Queenstown Airport is one of the fastest growing airports in Australasia. It has been experiencing a double digit average growth for over two years. While this type of growth is exciting and good for business, it can be extremely challenging for operations. One area of pain, from both the operational and customer points of view, was the car park.
Contract Management: Shifting Models & Saving Money
Contract management is a distinct discipline and when the contacts you manage are poorly drafted, then problems will arise and persist. While I joined the Moranbah Airport to manage two contracts with problems, I used the experience gained over almost three years to develop new contracts that resulted in an approximately 40% reduction in airport operating costs.